{"id":9696,"date":"2025-11-20T20:25:31","date_gmt":"2025-11-20T19:25:31","guid":{"rendered":"https:\/\/astou-m.com\/?page_id=9696"},"modified":"2026-04-23T19:15:46","modified_gmt":"2026-04-23T17:15:46","slug":"how-i-can-help","status":"publish","type":"page","link":"https:\/\/astou-m.com\/fr\/how-i-can-help\/","title":{"rendered":"Comment je peux vous aider"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9696\" class=\"elementor elementor-9696\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f80232 e-flex e-con-boxed e-con e-parent\" data-id=\"4f80232\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e64699 elementor-widget elementor-widget-rodest_core_section_title\" data-id=\"1e64699\" data-element_type=\"widget\" data-widget_type=\"rodest_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-section-title qodef-alignment--center\">\n\t\t<h1 class=\"qodef-m-title\" >\n\t\t            Comment je peux vous aider\t\t\t<\/h1>\n\t\t<p class=\"qodef-m-text\" >Deux approches sur mesure selon votre \u00e9tape de parcours<\/p>\n    <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee3b89d e-flex e-con-boxed e-con e-parent\" data-id=\"ee3b89d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77eb56b e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"77eb56b\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2febf16 e-con-full e-flex e-con e-child\" data-id=\"2febf16\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caed0a elementor-widget-mobile__width-auto elementor-widget__width-auto elementor-widget elementor-widget-qi_addons_for_elementor_button\" data-id=\"4caed0a\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m qodef-qi-button qodef-html--link qodef-layout--filled qodef-type--standard qodef-size--large qodef-icon--right qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/form.typeform.com\/to\/KXn3GMJS\" target=\"_blank\">\n\t<span class=\"qodef-m-text\">Quelle approche vous convient ? <\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-473d17a elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"473d17a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quiz de 30 secondes \u2022 R\u00e9sultats instantan\u00e9s<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ea5dc2 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"4ea5dc2\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c7e1e99 e-flex e-con-boxed e-con e-parent\" data-id=\"7c7e1e99\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-60b956cd e-con-full e-flex e-con e-child\" data-id=\"60b956cd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30b2b1fe elementor-widget elementor-widget-image\" data-id=\"30b2b1fe\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"112\" height=\"134\" src=\"https:\/\/astou-m.com\/wp-content\/uploads\/2026\/01\/ret.svg\" class=\"attachment-qi_addons_for_elementor_image_size_square size-qi_addons_for_elementor_image_size_square wp-image-10479\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9219a0e elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"9219a0e\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t<h2 class=\"qodef-m-title\">\n\t\tSTRAT\u00c9GIE DE R\u00c9TENTION CLIENT\t<\/h2>\n\t\t\t\t<h5 class=\"qodef-m-subtitle\">\n\t\tCr\u00e9er des clients r\u00e9currents\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-395cc582 elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"395cc582\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Ce qui est inclus :<\/strong><\/p><ul><li>Audit de r\u00e9tention &amp; analyse comportementale<\/li><li>Cartographie des frictions dans le parcours client<\/li><li>Roadmap : quick wins &amp; optimisations structurelles<\/li><li>Conception des parcours d'onboarding et de r\u00e9engagement<\/li><li>Strat\u00e9gie &amp; m\u00e9caniques du programme de fid\u00e9lit\u00e9<\/li><li>Plan de tests A\/B pour optimiser les rachats<\/li><li>Strat\u00e9gie d'automatisation du self-service et du support\u00a0<\/li><li>Dashboard de suivi des KPIs<\/li><li>Roadmap produit cross-\u00e9quipes<\/li><\/ul><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67c488fd elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"67c488fd\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Ceci est pour vous si :<\/strong><\/p><p>Vous avez un <strong>Taux de r\u00e9achat inf\u00e9rieur \u00e0 25%<\/strong> et ne parvenez pas \u00e0 comprendre pourquoi vos clients ne reviennent pas.<\/p><p>Votre objectif est de<strong> transformer l'ensemble de l'exp\u00e9rience client en moteur de r\u00e9tention<\/strong>\u00a0en privil\u00e9giant une approche produit plut\u00f4t que les promotions \u00e0 r\u00e9p\u00e9tition.<\/p><p>Vous avez besoin d'une<strong>\u00a0Product Manager sp\u00e9cialis\u00e9 pour concevoir la strat\u00e9gie CX<\/strong> , obtenir des quick wins et des am\u00e9liorations durables en alignant vos \u00e9quipes - sans recruter en CDI.<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18332f3d elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"18332f3d\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Dur\u00e9e :<\/strong> 3 \u00e0 5 mois\u00a0<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-404d3d99 elementor-widget__width-auto elementor-widget elementor-widget-qi_addons_for_elementor_button\" data-id=\"404d3d99\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m qodef-qi-button qodef-html--link qodef-layout--outlined qodef-type--standard qodef-icon--right qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/form.typeform.com\/to\/umyJoqy9\" target=\"_blank\">\n\t<span class=\"qodef-m-text\">Explorer cette option ensemble \u2192<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5911f92b e-con-full e-flex e-con e-child\" data-id=\"5911f92b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f20576f elementor-widget elementor-widget-image\" data-id=\"1f20576f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"http:\/\/astou-m.com\/wp-content\/uploads\/2026\/01\/reco.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a29c09d elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"2a29c09d\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t<h2 class=\"qodef-m-title\">\n\t\tSTRAT\u00c9GIE D'ADVOCACY ORGANIQUE\t<\/h2>\n\t\t\t\t<h5 class=\"qodef-m-subtitle\">\n\t\tTransformer les clients en ambassadeurs\t\t\t<\/h5>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7656d0e4 elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"7656d0e4\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Ce qui est inclus :<\/strong><\/p><ul><li>Analyse approfondie de la satisfaction client<\/li><li>Cartographie des \"moments WOW\" : identifier les d\u00e9clencheurs de recommandation<\/li><li>Conception UX de la boucle de recommandation<\/li><li>Playbook : transformer le Care en moteur d'advocacy\u00a0<\/li><li>\u00a0Syst\u00e8me de collecte d'avis et de t\u00e9moignages<\/li><li>Architecture &amp; gamification du programme ambassadeurs<\/li><li>Plan d'activation multicanal de l'advocacy<\/li><li>Mise en place du tracking de performance<\/li><li>Formation \u00e9quipe : transformer le support en levier de croissance<\/li><\/ul><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345a8d96 elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"345a8d96\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Ceci est pour vous si :<\/strong><\/p><p>Vous avez une<strong> Satisfaction client \u00e9lev\u00e9e (NPS &gt; 30) mais aucun canal de croissance organique<\/strong>, ce qui vous rend d\u00e9pendant de l'acquisition payante.<\/p><p>Vous voulez transformer votre <strong>\u00e9quipe Customer Care<\/strong> en atout strat\u00e9gique pour d\u00e9tecter, activer et fid\u00e9liser vos ambassadeurs.<\/p><p>Vous avez besoin d'une <strong>vision produit pour l'advocacy<\/strong>, pas juste un outil de parrainage, mais une strat\u00e9gie authentique qui g\u00e9n\u00e8re une croissance durable et mesurable.<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8f8cd9 elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"7a8f8cd9\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-m-text\"><p><strong>Dur\u00e9e :<\/strong> 3 \u00e0 6 mois<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8fb32d elementor-widget__width-auto elementor-widget elementor-widget-qi_addons_for_elementor_button\" data-id=\"1f8fb32d\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m qodef-qi-button qodef-html--link qodef-layout--outlined qodef-type--standard qodef-icon--right qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/form.typeform.com\/to\/umyJoqy9\" target=\"_blank\">\n\t<span class=\"qodef-m-text\">Explorer cette option ensemble \u2192<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1064f84 e-flex e-con-boxed e-con e-parent\" data-id=\"1064f84\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa43d0b e-con-full e-flex e-con e-child\" data-id=\"fa43d0b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b03dcfa elementor-widget elementor-widget-image\" data-id=\"b03dcfa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"283\" src=\"https:\/\/astou-m.com\/wp-content\/uploads\/2025\/11\/garanties2.svg\" class=\"attachment-qi_blocks_image_size_square size-qi_blocks_image_size_square wp-image-9016\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-847d7ac e-con-full e-flex e-con e-child\" data-id=\"847d7ac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08a5ef1 elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"08a5ef1\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t<h5 class=\"qodef-m-subtitle\">\n\t\tQuel que soit le service choisi\t\t\t<\/h5>\n\t\t\t<h2 class=\"qodef-m-title\">\n\t\tTOUJOURS INCLUS\t<\/h2>\n\t\t\t<div class=\"qodef-m-text\"><p><strong>Garantie de sortie anticip\u00e9e :<\/strong> Pas satisfait apr\u00e8s la phase 1\u00a0? Vous pouvez mettre fin \u00e0 la collaboration sans p\u00e9nalit\u00e9, car la confiance est primordiale.<\/p><p><strong>Support post-lancement de 2 mois :<\/strong> Je ne me contente pas de livrer et de dispara\u00eetre. Je reste \u00e0 vos c\u00f4t\u00e9s pour ajuster, d\u00e9bugger et garantir des r\u00e9sultats p\u00e9rennes.<\/p><p><strong>Documentation et transfert de connaissances :<\/strong> Playbooks complets, roadmaps et supports de formation pour que votre \u00e9quipe puisse p\u00e9renniser et scaler le travail en autonomie.<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10eb83bc e-flex e-con-boxed e-con e-parent\" data-id=\"10eb83bc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-597bb97d e-con-full e-flex e-con e-child\" data-id=\"597bb97d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f19c045 elementor-widget__width-initial elementor-widget elementor-widget-qi_addons_for_elementor_animated_text\" data-id=\"f19c045\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_animated_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-animated-text qodef--alignment-center\" >\n\t\t<h1 class=\"qodef-m-title\">\n\t\tFAQ\t<\/h1>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4213ff1f e-con-full e-flex e-con e-child\" data-id=\"4213ff1f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14dc9aa9 elementor-widget elementor-widget-rodest_core_accordion\" data-id=\"14dc9aa9\" data-element_type=\"widget\" data-widget_type=\"rodest_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h5 class=\"qodef-accordion-title\">\n<span class=\"qodef-tab-title\">Qu&#039;est-ce qui est inclus dans le support post-lancement de 2 mois\u00a0?<\/span>\n<span class=\"qodef-accordion-mark\">\n        <span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.707\" height=\"23.707\" viewbox=\"0 0 23.707 23.707\">\n\t\t\t  <g transform=\"translate(0.707 1)\">\n\t\t\t    <line y1=\"22\" x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line y2=\"22\" transform=\"translate(22)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t  <\/g>\n\t\t\t<\/svg>\n        <\/span>\n    <\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n    <div class=\"qodef-accordion-content-inner\">\n        <p>Je reste disponible pour r\u00e9pondre \u00e0 vos questions, vous aider \u00e0 r\u00e9soudre les probl\u00e8mes et \u00e0 optimiser votre configuration. C&#039;est comme une assurance\u00a0: si quelque chose ne fonctionne pas comme pr\u00e9vu, je suis l\u00e0 pour vous aider \u00e0 trouver une solution.<\/p>    <\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n<span class=\"qodef-tab-title\">Travaillez-vous \u00e0 distance ou sur site ?<\/span>\n<span class=\"qodef-accordion-mark\">\n        <span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.707\" height=\"23.707\" viewbox=\"0 0 23.707 23.707\">\n\t\t\t  <g transform=\"translate(0.707 1)\">\n\t\t\t    <line y1=\"22\" x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line y2=\"22\" transform=\"translate(22)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t  <\/g>\n\t\t\t<\/svg>\n        <\/span>\n    <\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n    <div class=\"qodef-accordion-content-inner\">\n        <p>Principalement en remote, avec des ateliers en pr\u00e9sentiel ponctuels si besoin (et si le budget le permet). Le remote r\u00e9duit les co\u00fbts et acc\u00e9l\u00e8re le delivery.<\/p>    <\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n<span class=\"qodef-tab-title\">Pouvez-vous garantir des r\u00e9sultats chiffr\u00e9s (comme +30% de taux de rachat) ?<\/span>\n<span class=\"qodef-accordion-mark\">\n        <span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.707\" height=\"23.707\" viewbox=\"0 0 23.707 23.707\">\n\t\t\t  <g transform=\"translate(0.707 1)\">\n\t\t\t    <line y1=\"22\" x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line y2=\"22\" transform=\"translate(22)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t  <\/g>\n\t\t\t<\/svg>\n        <\/span>\n    <\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n    <div class=\"qodef-accordion-content-inner\">\n        <p>Je ne peux pas garantir de chiffres exacts, chaque entreprise \u00e9tant diff\u00e9rente. Cependant, je con\u00e7ois des strat\u00e9gies bas\u00e9es sur les donn\u00e9es avec des indicateurs cl\u00e9s de performance (KPI) clairs, et je m&#039;engage \u00e0 travailler jusqu&#039;\u00e0 l&#039;obtention d&#039;une am\u00e9lioration significative. Mes r\u00e9sultats parlent d&#039;eux-m\u00eames\u00a0: NPS +3 points, conversion +4 points, tickets de support en moins de 271\u00a0TP3T sur les projets pr\u00e9c\u00e9dents.<\/p>    <\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n<span class=\"qodef-tab-title\">\u00c0 QUELLE TAILLE D&#039;ENTREPRISE s&#039;adressent mes offres ?<\/span>\n<span class=\"qodef-accordion-mark\">\n        <span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23.707\" height=\"23.707\" viewbox=\"0 0 23.707 23.707\">\n\t\t\t  <g transform=\"translate(0.707 1)\">\n\t\t\t    <line y1=\"22\" x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line x2=\"22\" transform=\"translate(0)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t    <line y2=\"22\" transform=\"translate(22)\" fill=\"none\" stroke=\"var(--qode-main-color)\" stroke-width=\"1\"\/>\n\t\t\t  <\/g>\n\t\t\t<\/svg>\n        <\/span>\n    <\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n    <div class=\"qodef-accordion-content-inner\">\n        <p>Cette formule est id\u00e9ale pour les marques e-commerce ou les solutions SaaS comptant au moins 1\u00a0000 clients actifs. Si votre entreprise est plus r\u00e9cente, nous pouvons envisager un accompagnement plus l\u00e9ger.<\/p>    <\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e74a3a6 e-flex e-con-boxed e-con e-parent\" data-id=\"1e74a3a6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4290b9c5 e-con-full e-flex e-con e-child\" data-id=\"4290b9c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72aaf1da elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-qi_addons_for_elementor_section_title\" data-id=\"72aaf1da\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-qi-section-title qodef-decoration--italic qodef-link--underline-draw qodef-subtitle-icon--left\">\n\t\t\t\t\t\t<h1 class=\"qodef-m-title\">\n\t\tPR\u00caT\u00b7E \u00c0 FID\u00c9LISER ET GRANDIR\t<\/h1>\n\t\t\t<div class=\"qodef-m-text\">Chaque jour qui passe, vous perdez des clients apr\u00e8s leur premier achat. Stoppez l'h\u00e9morragie et cr\u00e9ez un cercle vertueux. Ce que vous obtenez :<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b21517c elementor-widget__width-initial elementor-tablet-align-center elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2b21517c\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewbox=\"0 -960 960 960\" width=\"24px\" fill=\"#FFFFFF\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Zm0-80q134 0 227-93t93-227q0-134-93-227t-227-93q-134 0-227 93t-93 227q0 134 93 227t227 93Zm0-320Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Audit strat\u00e9gique &amp; roadmap actionnable sur mesure<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewbox=\"0 -960 960 960\" width=\"24px\" fill=\"#FFFFFF\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Zm0-80q134 0 227-93t93-227q0-134-93-227t-227-93q-134 0-227 93t-93 227q0 134 93 227t227 93Zm0-320Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Syst\u00e8me CX qui fait revenir vos clients et les transforme en ambassadeurs.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewbox=\"0 -960 960 960\" width=\"24px\" fill=\"#FFFFFF\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Zm0-80q134 0 227-93t93-227q0-134-93-227t-227-93q-134 0-227 93t-93 227q0 134 93 227t227 93Zm0-320Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Alignement cross-\u00e9quipes pour un d\u00e9ploiement fluide<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"24px\" viewbox=\"0 -960 960 960\" width=\"24px\" fill=\"#FFFFFF\"><path d=\"m424-296 282-282-56-56-226 226-114-114-56 56 170 170Zm56 216q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Zm0-80q134 0 227-93t93-227q0-134-93-227t-227-93q-134 0-227 93t-93 227q0 134 93 227t227 93Zm0-320Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support post-lancement de 2 mois pour optimiser et scaler les r\u00e9sultats<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25d89c10 e-con-full e-flex e-con e-child\" data-id=\"25d89c10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42e0014c elementor-widget elementor-widget-qi_addons_for_elementor_button\" data-id=\"42e0014c\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m qodef-qi-button qodef-html--link qodef-layout--filled qodef-type--standard qodef-size--large qodef-icon--right qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/form.typeform.com\/to\/umyJoqy9\" target=\"_blank\">\n\t<span class=\"qodef-m-text\">Parlons-en \u2192<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8325b6 elementor-widget elementor-widget-qi_addons_for_elementor_button\" data-id=\"8325b6\" data-element_type=\"widget\" data-widget_type=\"qi_addons_for_elementor_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a class=\"qodef-shortcode qodef-m qodef-qi-button qodef-html--link qodef-layout--filled qodef-type--standard qodef-size--large qodef-icon--right qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/form.typeform.com\/to\/KXn3GMJS\" target=\"_blank\">\n\t<span class=\"qodef-m-text\">Quelle approche vous convient ?<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07b1235 elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"07b1235\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tQuiz de 30 secondes \u2022 R\u00e9sultats instantan\u00e9s\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Comment puis-je vous aider ? Deux approches personnalis\u00e9es selon votre parcours client. Quel chemin vous convient le mieux ? Quiz de 30 secondes \u2022 R\u00e9sultats instantan\u00e9s STRAT\u00c9GIE DE FID\u00c9LISATION CLIENTS D\u00e9velopper une client\u00e8le fid\u00e8le Contenu : Audit de fid\u00e9lisation et analyse du comportement des utilisateurs Cartographie des points de friction du parcours client Gains rapides et feuille de route d&#039;optimisation structurelle Parcours d&#039;int\u00e9gration et de r\u00e9engagement personnalis\u00e9s [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-9696","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/9696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/comments?post=9696"}],"version-history":[{"count":204,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/9696\/revisions"}],"predecessor-version":[{"id":10733,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/9696\/revisions\/10733"}],"wp:attachment":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/media?parent=9696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}