{"id":10341,"date":"2026-01-28T22:03:18","date_gmt":"2026-01-28T21:03:18","guid":{"rendered":"https:\/\/astou-m.com\/?page_id=10341"},"modified":"2026-02-24T16:40:51","modified_gmt":"2026-02-24T15:40:51","slug":"profile","status":"publish","type":"page","link":"https:\/\/astou-m.com\/fr\/profile\/","title":{"rendered":"Profil"},"content":{"rendered":"
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\n\t\t\t\t\t\n\tT\u00e9l\u00e9charger mon CV \u2192<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\tVoyez comment je peux vous aider<\/span>\n\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\tPRODUCT MANAGER\t<\/h1>\n\t\t\t\t

\n\t\tCustomer Experience & Care | 8+ ans d'expertise\t\t\t<\/h2>\n\t\t\t

J'aide les marques de e-commerce \u00e0 transformer les acheteurs occasionnels en clients fid\u00e8les - et clients fid\u00e8les<\/strong> en v\u00e9ritables ambassadeurs.<\/p>

Depuis plus de 8 ans,<\/strong>Ce que j\u2019apporte n\u2019a rien de th\u00e9orique : c\u2019est une expertise concr\u00e8te,<\/strong>\u00e9prouv\u00e9e sur le terrain.<\/p>

Aujourd'hui, je mets cette expertise au service des marques qui veulent am\u00e9liorer leur r\u00e9tention<\/strong> d\u00e8s leur premier achat. Depuis 2 ans, je les aide \u00e0 structurer les parcours clients<\/strong>, stimuler le r\u00e9achat et activer une croissance organique gr\u00e2ce \u00e0 l'advocacy.<\/p>

Mon r\u00f4le :<\/strong> cr\u00e9er des syst\u00e8mes CX qui transforment les clients en habitu\u00e9s - et les habitu\u00e9s en ambassadeurs<\/strong> naturels.<\/p><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\tAstou MOHAMED\t<\/h5>\n \t

Product Manager CX & Care<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t<\/span>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/span>\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

T\u00e9l\u00e9charger mon CV \u2192 D\u00e9couvrez comment je peux vous aider\u00a0: CHEF DE PRODUIT Exp\u00e9rience Client et Relation Client | Plus de 8 ans d'expertise J'aide les marques e-commerce \u00e0 transformer les acheteurs occasionnels en clients fid\u00e8les, et ces clients fid\u00e8les en ambassadeurs engag\u00e9s. Ces 8 derni\u00e8res ann\u00e9es, j'ai collabor\u00e9 avec des marques telles que la SNCF, le Groupe Printemps et Catimini. Ce que je propose [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10341","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/10341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/comments?post=10341"}],"version-history":[{"count":49,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/10341\/revisions"}],"predecessor-version":[{"id":10693,"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/pages\/10341\/revisions\/10693"}],"wp:attachment":[{"href":"https:\/\/astou-m.com\/fr\/wp-json\/wp\/v2\/media?parent=10341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}